ONBOARDING RESOURCES FOR YOUR BUSINESS

The following informational resources are set up to provide region-, product-, and commodity-specific information so that you can better understand our invoice presentment and your costs. Choose the description that best fits your product type and region:

Electricity resources                                                             Natural gas resources

General Info: Electricity Billing (all markets)                                                           Understanding Your Natural Gas Invoice
                                                                                                                                                                        (all markets)

• Terms & Definitions Sheet                                                                             Fixed, Index, NYMEX Plus products                                
• About Canceled and Re-billed Billing Cycles                                                                                                                     

Net Metering – Electricity (all markets)                                                                       Understanding Natural Gas Trigger Services

• About Net Metering                                                                                          NYMEX Plus product

Capacity Charges – Electricity (PJM, MISO, NYISO,
and ISO-NE)

• Understanding Capacity Charges

Understanding Your Electricity Invoice (non-Texas markets)

• Fixed Price product (all costs wrapped in)

• Fixed Price Energy Only product
  (energy fixed/other costs passed through)

• Load Following Block & Index product

• Variable Priced product

• Ohio Firm Variable product

• PowerPortfolio (Block & Index)

Understanding Your Electricity Invoice (Texas)

• Fixed Price product

• Variable Priced product

• Load Following Block & Index

• PowerPortfolio (Block & Index)