Residential or small business energy customers can visit their provider’s page below for support.
NRG (for Northeast residential and small business customers)
Extreme weather makes homes and businesses vulnerable to power outages
Electricity travels from a power plant, through substations and is passed through distribution lines before it reaches your home or business. While an NRG company may sell you your electricity, a separate utility provider owns and maintains the wires and poles that deliver your electricity. These providers are who you need to contact in the event of an outage.
CALIFORNIA
| Pacific Gas & Electric (PGE) | 800-468-4743 |
| San Diego Gas & Electric (SDG&E) | 800-336-7343 |
| Southern California Edison (SCE) | 800-655-4555 |
| Southern California Gas (SoCal Gas) | 800-427-2000 |
CONNECTICUT
| Connecticut Natural Gas | 860-524-8361 |
| Eversource Energy (CLP) | 800-286-2000 |
| Southern Connecticut Gas | 860-659-8299 |
| The United Illuminating Co | 800-722-5584 |
DISTRICT OF COLUMBIA
| Potomac Electric Power Company (PEPCO) | 202-833-7500 |
| Washington Gas & Light | 703-750-7944 |
DELAWARE
| Chesapeake Utilities | 800-427-2883 |
| Delmarva (DELM & PEPCO-DE) | 800-375-7117 |
GEORGIA
| Atlanta Gas & Light Company | 800-427-5463 |
ILLINOIS
| Ameren Illinois Power | 800-232-2477 |
| Commonwealth Edison (COMED) | 877-426-6331 |
| Nicor Gas | 888-642-6748 |
| North Shore Gas | 844-889-3502 |
| Peoples Gas | 844-889-3501 |
INDIANA
| Citizens Energy | 317-924-3311 |
| North Indiana Public Service Company (NIPSCO) | 800-464-7726 |
| Vectren Energy Delivery - South | 800-227-1376 |
KENTUCKY
| Atmos Energy | 888-286-6700 |
| Columbia Gas of Kentucky (Nisource) | 800-432-9345 |
| Delta Natural Gas Co | 859-744-6171 |
| Duke Energy Gas Kentucky | 800-774-1202 |
| Louisville Gas & Electric (LG&E) | 800-331-7370 |
MAINE
| Central Maine Power | 800-565-3181 |
| Emera Maine fka Bangor Hydro Electric | 855-363-7211 |
| New England Gas Company | 800-936-7000 |
| Unitil | 866-933-3821 |
MARYLAND
| Baltimore Gas & Electric (BGE) | 800-265-6177 |
| Chesapeake Utilities | 800-427-2883 |
| Columbia Gas of Maryland | 888-460-4332 |
| Delmarva (DELM) | 800-375-7117 |
| Potomac Edison | 800-686-0011 |
| Potomac Electric Power Co (PEPCO) | 202-833-7500 |
| Washington Gas & Light | 703-750-1000 |
MASSACHUSETTS
| Berkshire Gas | 800-292-5012 |
| Boston Gas (NGRID) | 800-233-5325 |
| Colonial Gas (NGRID) | 800-233-5325 |
| Columbia Gas of Massachusetts (Bay state Gas) |
800-688-6160 |
| Essex Gas (NGRID) | 800-233-5325 |
| Eversource (Boston Edison-NSTAR) |
800-340-9822 |
| Eversource (Cambridge Electric-NSTAR) |
800-340-9822 |
| Eversource (Commonwealth Electric-NSTAR) |
800-340-9822 |
| Eversource (NSTAR) | 800-340-9822 |
| Eversource (Western Mass Electric Co-NSTAR) | 800-340-9822 |
| Fall River | 800-632- 5726 |
| Massachusetts Electric Co (NGRID) | 800-322-3223 |
| Nantucket Electric Company (NGRID) | 800-322-3223 |
| North Attleboro | 508-643-6300 |
| Unitil (Fitchburg Gas and Electric) | 888-301-7700 |
MICHIGAN
| Consumers Energy (CE) | 800-805-0490 |
| Michigan Consolidated Gas (DTE) | 855-383-4249 |
NEW HAMPSHIRE
| Eversource (Public Service Of New Hampshire) | 866-554-6025 |
| Liberty Utilities FKA Granite State Electric (NGRID) | 800-833-4200 |
| New Hampshire Electric Co | 800-698-2007 |
| Unitil Energy Services | 866-933-3820 |
NEW JERSEY
| Atlantic City Electric Co (AECO) | 800-642-3780 |
| Elizabethtown Gas | 800-242-5830 |
| Jersey Central Power & Light (JCPL) | 800-662-3115 |
| New Jersey Natural Gas | 800-221-0051 |
| Public Service Electric & Gas | 800-436-7734 |
| Rockland Electric Co (RECO) | 877-434-4100 |
| South Jersey Gas | 888-766-9900 |
NEW YORK
| Central Hudson Gas & Electric (CGE) | 845-452-2700 |
| ConEd (Electric) | 800-752-6633 |
| ConEd (Gas) | 800-752-6633 |
| National Fuel Distrib - NY | 800-365-3234 |
| National Grid - Brooklyn | 718-643-4050 |
| National Grid - Long Island | 800-930-5003 |
| National Grid - NIMO | 800-642-4272 |
| New York Orange & Rockland (NYOR) | 877-434-4100 |
| New York State Electric & Gas (NYSEG) | 800-572-1111 |
| Niagara Mohawk (NIMO) | 800-642-4272 |
| PSEG Long Island | 800-966-4818 |
| Rochester Gas & Electric (RG&E) | 800-743-2110 |
NORTH CAROLINA
| Piedmont Natural Gas | 800-752-7504 |
| Public Service NC | 877-776-2427 |
OHIO
| AEP - Columbus Southern (CS) | 888-216-3523 |
| AEP - OP | 888-710-4237 |
| Columbia Gas of Ohio | 800-344-4077 |
| Dayton Power and Light (DP&L) | 800-253-5801 |
| Dominion East Ohio Gas | 800-362-7557 |
| Duke Energy (DUKE) | 800-774-1202 |
| Ohio Edison (OE) | 800-633-4766 |
| The Illuminating Co (CEI) | 800-589-3101 |
| Toledo Edison (TE) | 800-447-3333 |
| Vectren Ohio | 800-227-1376 |
PENNSYLVANIA
| Columbia Gas of PA | 888-460-4332 |
| Duquesne Light Co (DLCO) | 412-393-7100 |
| Metropolitan Edison (ME) | 800-545-7741 |
| National Fuel Distrib - PA | 800-365-3234 |
| PECO | 800-494-4000 |
| Penelec | 800-545-7741 |
| Penn Power (PP) | 800-720-3600 |
| Pennsylvania Power & Light (PPL) | 800-342-5775 |
| Peoples Gas | 800-764-0111 |
| Philadelphia Gas Works | 215-235-1000 |
| UGI Electric | 800-276-2722 |
| UGI Gas | 800-276-2722 |
| Valley Energy | 570-888-9664 |
| West Penn Power | 800-686-0022 |
RHODE ISLAND
| National Grid RI | Electric – 800-322-322 Gas – 800-870-1664 |
SOUTH CAROLINA
| Piedmont Natural Gas | 800-752-7504 |
| SC Electric & Gas (SCE&G) | 800-251-7234 |
TENNESSEE
| Chattanooga Gas | 866-643-4170 |
| Memphis Light, Gas and Water | 901-528-4270 |
TEXAS
| AEP Texas Central (CPL) | 877-373-4858 |
| AEP Texas North (WTU) | 877-373-4858 |
| Centerpoint (REN) | 888-572-4399 |
| Oncor (TXU) | 888-313-6862 |
| Texas New Mexico Power (TNMP) | 888-866-7456 |
| Lubbock Power & Light (LP&L) | 806-775-2509 |
VIRGINIA
| Columbia of Virginia (Nisource) | 800-543-8911 |
| Washington Gas & Light | 800-752-7520 |
WEST VIRGINIA
| Hope Gas, Inc. (Dominion) | 800-688-4673 |
| Mountaineer Gas Co | 800-834-2070 |
