Discover how easy paying your bill can be
We have several bill payment options that are easy and convenient. Choose the one that’s best for you.
Discover how easy paying your bill can be
We have several bill payment options that are easy and convenient. Choose the one that’s best for you.
Mail a check or money order
Send a check or money order by mail by following the remittance instructions on your invoice.
- Confirm the amount on your check equals the amount due and is made payable to the appropriate entity (as listed on your remittance slip).
- Include your remittance slip with your check to ensure accurate application of your payment.
- Mail your payment 5-7 business days prior to your due date to ensure your payment reaches us and is applied on time.
The remittance slip on your invoice has your account information and the appropriate lockbox address listed, which allows your payment to be applied appropriately. However, if you need to send a check without your remittance slip, please be sure to include a list of the account numbers you are making a payment to and send it to the following lockbox, based on your billing address:
| When your billing address is in: AL, AZ, AR, CA, CO, ID, IA, KS, LA, MN, MS, MO, MT, NE, NV, NM, ND, OK, SD, TN, TX, UT, WA, WY | NRG P.O. Box 660749 Dallas, TX 75266 |
| When your billing address is in any state not listed above. | NRG P.O Box 70220 Philadelphia, PA 19176-0220 |