Associate Client Strategy Analyst, NRG Business Sales Operations; East Region

Joshua Young has been with NRG (via Direct Energy) for four years. With Direct Energy, he worked across various teams, including Demand Response, PJM Power Pricing, Marketing, and Corporate Communications. His focus is on Strategic Customer Services, where he educates customers on the current state of the power and gas markets. He works with them to develop and implement strategies to meet their energy goals, focusing especially on green and cost-saving solutions. He also helps customers access and navigate company user portals and provides billing audits. Joshua holds a Bachelor of Science in chemical engineering from the University of Pittsburgh, where he initially focused on the drilling and refining side of the energy sector but later found himself drawn to the supply side. He lives in Pittsburgh where he enjoys walking, hiking, time at the gym, spending time with family, and rooting for the Steelers.