NRG BUSINESS

Onboarding resources for setting up your business account(s)

Welcome. This page contains the information and resources you need to set up your NRG account(s) and select your preferences. Please keep in mind that if your service with us starts in the future, you may have additional time to choose and set up your preferences.
 

Step 1: Set us up in your accounts payable system

Establishing your account is simple and easy. All we need is some information about your company


IRS W-9 Form
Download our W-9 form to add NRG as a vendor to your A/P system. This will help ensure smoother bill pay.

Step 2: Review your payment methods

Choose your payment method from our available options and download any necessary forms to submit for setup.

Online payment options

You have three options to pay online:

  • QuickPay: Click on the QuickPay button near the bottom of your online account login page to make a one-time payment without logging in. Just have your account details handy.
  • One-time payments and AutoPay: Log in to your online account to make a one-time payment or to set up recurring payments via AutoPay.

Authorize the electronic transfer of funds from your bank account via ACH or wire.

 

Automated Clearing House (ACH) / Wire form

Authorize us to debit recurring payments from your bank account.

 

Direct Debit Authorization Form

Send a check 5 to 7 business days before your payment is due, along with the bill stub from your invoice, to one of the mailing addresses below or by using the business reply envelope enclosed with your invoice.

 

If your billing address is in one of these states—AL, AZ, AR, CA, CO, ID, IA, KS, LA, MN, MS, MO, MT, NE, NV, NM, ND, OK, SD, TN, TX, UT, WA, or WY—use this address:

 

NRG

P.O. Box 660749
Dallas, TX 75266

 

If your billing address is not in a state listed above, use this address:

 

NRG

P.O. Box 70220
Philadelphia, PA 19176-0220

Step 3: Customize your billing (optional)

We automatically set your accounts up to be billed individually. That means that you'll receive one invoice per account/site. If this is not your preference, please call us at 1-888-315-1558 to discuss your options.

Billing options and services FAQs

Are you a tax exempt organization?

Complete and return this form to file for tax-exempt status. If you meet the qualifications set forth by the State Comptroller, you may be exempt from paying certain taxes on your energy supply.

Get the form

Questions?

Our account management team is happy to give you answers. We're available Monday through Friday, 7:30am - 5:30pm CT.

Phone

  1-888-315-1558

Email

  solutions@nrg.com

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